Skip to footer
A voice line that never closes

Phone access, any hour

Check your balances, hear what has recently gone through, and move money by phone, whenever you like and wherever you are, with no internet needed.

Call 1-800-555-BANK See the phone menu

Open every day of the year

The line is always there

Protected by your PIN

Only you can get in

No internet needed

Works on any phone, landline or mobile

No charge to call

The automated line is free

A free number to call

Call us free on 1-800-555-BANK

Ring our automated line at any hour from any phone with a keypad. If you would rather speak to someone, stay on the line during business hours and our client services team will pick up.

Call 1-800-555-BANK Another number: (877) 773-3663
When we are open:
  • Automated line: 24/7/365
  • Talking to a person: Mon - Fri: 8am - 6pm EST

What each key does

Once you have keyed in your account number and PIN, press a number below to choose what you need.

1

Your balances

Hear what is available right now in your everyday, savings, money market, CD, and borrowing accounts.

2

Recent and pending activity

Hear your last 10 payments in, card activity, cleared checks, or electronic payments out.

3

Moving money between your accounts

Move money straight away between your linked BestCitizenBank everyday and savings accounts.

0

Talk to someone who can help

During business hours, ask to be put through to a person for anything more involved.

Phone access questions

What people ask about setting up a PIN for the phone line.

The first time you call 1-800-555-BANK, choose option 1 and key in your Social Security Number (SSN) or Tax ID together with your main account number. We will then ask you to choose a 4-digit PIN for phone access.
No. Call the automated line as often as you need, and there is nothing to pay and no fee for using it.

Need a hand, or want to check your accounts?

Call 1-800-555-BANK, or sign in to Online Access to take care of things straight away.

Sign in online