Open every hour of every day

Personal Online Access

Look after your everyday, savings, borrowing, and investment accounts from any computer or phone, protected by 256-bit encryption.

See your balance now

Updated the moment things happen

Pay bills online

Put repeat payments on a schedule

Records without the paper

7 years of records, kept online

Send records to your software

Works with Quicken & QuickBooks

Your accounts, all in one place

Everything a branch can do, open to you any hour, from your computer or your phone.

See everything as it happens

Check your balance, watch payments go through, look at images of cleared checks, and review what you have spent, whenever you want.

See your balances

Paying bills

Pay businesses and people without writing a check. Set up a single payment or one that repeats, and follow its progress in one place.

How bill pay works

Sending money

Move money between your own accounts in a moment, connect an account you hold at another U.S. bank, or send a payment that reaches the other side safely, here or overseas.

Move money

Records without paper

Choose to receive your account records digitally and safely. Look back over up to 7 years of monthly PDFs and tax documents online.

About online records

Zelle® between people

Send money straight from your everyday account to friends and family within minutes, using just an email address or a U.S. mobile number.

How Zelle® works

Keeping your records in step

Download your records straight into Quicken®, QuickBooks®, or save them as a CSV file, which is handy at budgeting time and in tax season.

Works through Direct Connect or Web Connect

Set up in minutes

Getting set up takes less than 3 minutes

Start the form

Use the button below to open our secure sign-up page.

Tell us who you are

Enter your account number, Social Security Number (SSN), and date of birth so we can confirm the account belongs to you.

Choose your sign-in details

Pick a username, set a strong password, and turn on multi-factor authentication (MFA).

Get started online

Online access questions

What people ask about signing up, sign-in details, and sending records to software.

You will need an active BestCitizenBank everyday, savings, or borrowing account, your Social Security Number (SSN) or Tax ID, your date of birth, and an email address we already have on file for you.

Use the "Forgot Password?" link on the sign-in screen. We will ask for your username, then send a one-time passcode (OTP) to the phone number or email address on your account so you can confirm it is you.